At linework.uno, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, services, or submitting information through our forms, you agree to the terms of this Privacy Policy.
1. Who We Are
linework.uno is an online learning platform offering IT-related educational content and services.
If you have questions about this Privacy Policy, you can contact us at:
📧 privacy@linework.uno
2. What Information We Collect
We may collect and process the following types of personal information:
a) Information You Provide Directly
- First and last name
- Email address
- Phone number
- Billing address (if making a purchase)
- Message content (via contact forms)
- Course feedback or testimonials
b) Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and interaction behavior
- Cookies (see Cookies Policy)
c) Payment Information
We do not store or process payment details directly. All payments are handled securely by third-party payment providers such as Stripe or PayPal.
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to inquiries and support requests
- To process course registrations and purchases
- To improve user experience and website performance
- To send transactional and promotional emails (if consented)
- To provide access to purchased courses or digital content
- To ensure website security and prevent abuse
4. Legal Basis for Processing
We process personal data only when we have a lawful basis under UK GDPR, including:
- Consent – You have given clear permission for us to process your personal data.
- Contract – Processing is necessary for a contract (e.g., course enrollment).
- Legal obligation – Compliance with laws and regulations.
- Legitimate interests – For business operations and service improvements (not overridden by your rights).
5. How Long We Keep Your Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
For example:
- Contact form submissions: up to 12 months
- Course registration data: up to 6 years (for accounting)
- Analytics data: up to 26 months (Google Analytics default)
6. How We Protect Your Data
We implement industry-standard security measures, including:
- HTTPS encryption
- Firewall and malware protection
- Secure storage of user data
- Limited staff access to sensitive information
However, no system can be 100% secure, and we cannot guarantee absolute protection against unauthorized access or misuse.
7. Sharing Your Data
We do not sell or rent your personal data. We may share data with trusted third parties under the following conditions:
- Service Providers – e.g., email services (Mailchimp), analytics (Google), or payment gateways (Stripe, PayPal)
- Legal Authorities – If required by law or for legal claims
- Business Transfers – In case of merger, sale, or acquisition of assets
All third-party services we use are GDPR-compliant and only process data on our behalf.
8. Your Rights Under UK GDPR
As a data subject, you have the right to:
- Access – Request a copy of your personal data
- Rectification – Correct any inaccurate data
- Erasure – Request deletion of your data (“right to be forgotten”)
- Restriction – Limit how we process your data
- Portability – Receive your data in a structured, machine-readable format
- Object – Object to data processing for marketing or legitimate interest
To exercise your rights, contact: privacy@linework.uno
We will respond within 30 days as required by law.
9. Marketing Communications
We may send you updates or promotional content if you’ve opted in via our website or during registration. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
10. International Data Transfers
If we transfer personal data outside the UK (e.g., to third-party tools hosted in the US), we ensure that appropriate safeguards are in place, such as:
- Adequacy decisions by the UK government
- Standard contractual clauses (SCCs)
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.
12. Children’s Privacy
We do not knowingly collect personal data from children under 13. If we discover such data has been collected, it will be deleted immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. We recommend you check this page regularly.
14. Contact
If you have questions or concerns about this Privacy Policy, please contact us: